Ordering and delivery notice
Please be careful when filling out contact information, specify only the actual data.
We guarantee that the information that you leave about themselves when placing an order will only be used for communication and delivery of the order and will not be disclosed in any database.
Choose products from the catalog, select the desired options, click the "Add to Cart". This product falls into the basket just after select all required options. You can then continue shopping or proceed to checkout. When you have finished your selection, click the "Checkout". If desired, you can write comments to the order. Click "confirm order". After that, you will automatically e-mail with information about the order; it is not necessary to respond to it.
Ordering will be reviewed by our managers within 3 working days (usually, this is usually much faster). Our manager will contact you by e-mail and will answer on the availability, terms of manufacturing, considers the final cost of the order with delivery report available methods of delivery and payment of the order and ask you to confirm the order. You must reply to this e-mail to confirm your order and inform the manager of the shipping method you selected products and on how you prefer to pay for your order.
We respond to emails within 3 working days (usually, this is usually much faster). If the answer to the letter did not come at once, please do not worry, we will respond ASAP.
All our garments are hand-made, and production is now taking 6 to 8 weeks. Orders are sent out when production is complete.
Delivery time is additional to production time and depends on your location and your local postal service. Goods are always sent by tracked and signed for postage. However if you need you goods urgently and you want us to send your items by courier, please select this option at the check-out.
Because our goods are customised and made to order, we are not obliged to offer refunds if we are not able to deliver by a specified date.
Note: Unconfirmed orders are not executed.
We do not offer a chlorination service.